Privacy Policy
How we collect, use, and protect your data
Last Updated: July 11, 2025
Information Collection
We collect information that you provide directly to us, including when you create an account, make a purchase, contact us for support, or use our services. This may include personal information such as your name, email address, phone number, company information, and payment details. We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, device information, and browsing actions and patterns. We may use third-party services that collect, monitor, and analyze this type of information to improve our service functionality. All data collection is strictly limited to information necessary for providing our services.
Information Usage
We use the information we collect to provide, maintain, and improve our services, including to process transactions, send you related information, respond to your comments and questions, provide customer support, send security alerts and administrative messages, and personalize your experience. We may use aggregated and anonymized data for analytical purposes to improve our services, but this information will not identify you personally. We do not sell, rent, or lease your personal information to third parties. Any sharing of your information with third-party service providers is strictly limited to what is necessary for them to perform services on our behalf, and they are prohibited from using your personal information for any other purpose.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personalized and responsive service. You can manage your cookie preferences through your browser settings.
AI and Data Processing
Our services may include AI-powered features that process your data to provide personalized recommendations and insights. When using these features, your data may be processed by our AI systems in accordance with this privacy policy. We implement appropriate technical safeguards to protect your data during AI processing. You maintain ownership of your data at all times, and our AI systems are designed to respect your privacy preferences. We do not use client data to train our general AI models without explicit consent.
Client Project Data
When you engage us for website development, AI integration, or other services, we may have access to your business data and potentially your customers' data. We treat this information with the utmost confidentiality and only use it for the specific purpose of delivering the contracted services. All client project data is segregated and secured. Upon project completion or contract termination, we will return or securely delete your data according to the terms of our service agreement. We implement strict access controls to ensure only authorized personnel can access client project data on a need-to-know basis.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training on data protection. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you in compliance with applicable laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements. When we no longer need your personal information, we will securely delete or anonymize it.
Third-Party Services
Our service may contain links to or integrate with third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We strongly advise you to review the privacy policy of every site you visit or third-party service you use. When we use third-party service providers to support our services, we ensure they provide at least the same level of data protection as we do.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to countries where we operate, including the United States. Whenever we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable data protection laws, including standard contractual clauses and other legally recognized mechanisms.
Children's Privacy
Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us immediately.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including: the right to access, correct, or delete your personal information; the right to restrict or object to our processing of your personal information; the right to data portability; and the right to withdraw consent at any time for processing based on consent. To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within the timeframe required by applicable law. Please note that in some cases, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to use our service after those changes become effective, you agree to be bound by the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@safioit.com or by mail at AI SafIoIT, [Your Business Address]. We are committed to resolving any complaints about our collection or use of your personal information. If you have a complaint, please contact us first, and we will make our best efforts to resolve the issue.